AECOM has transferred the part of its business that operates and manages customer service centres and cash collection operations of toll roads to its affiliate, Shimmick. The team’s mission has always been to operate high-quality infrastructure as a partner of choice and this mission won’t change. Shimmick’s O&M team is the same team clients have been working with for over 25 years, with the same operations and management expertise in toll systems, contact and walk-in centres and cash lane collections.