RSSTo provide emerging transportation leaders with leadership training geared specifically to the toll road industry, the 3804 International Bridge, Tunnel and Turnpike Association (IBTTA) has convened its 2016 Leadership Academy, 1 to 12 February at the Washington Marriott Georgetown in Washington, DC.
Selected through a competitive application process, the 36 global participants will participate in this intense, one-week course taught by internationally recognised toll industry leaders, business partners, management consultants and educators. The curriculum is designed to include all facets of toll agency operations including administration, finance, customer service, communications, business development and board relations.
Led by clinical psychologist, educator and former operating transit manager Barbara Gannon, PhD, GannonConsult, IBTTA's Leadership Academy features a mix of workshops focused on transportation policy, the business of tolling, the future of transportation, an executive director roundtable, and internal and external communication and branding. Leadership topics include looking at tolling from a leader’s perspectives, managing your career - succession planning, building resilience, understanding emotional intelligence, and understanding the connection between satisfied employees and an improved bottom line.
"From New York City to Orlando, from Dallas to San Diego, and from Portugal to Nova Scotia, IBTTA is bringing together the best and brightest members of the tolling industry to prepare them to be extraordinary leaders of the future," said Patrick D. Jones, Executive Director and CEO, IBTTA.
"The 2016 Leadership Academy prepares the leaders of tomorrow to understand the full range of today's executive responsibilities," said Jones. "That includes understanding the multifaceted business of tolling; improving communication and interpersonal skills; and broadening their peer-to-peer network."
Selected through a competitive application process, the 36 global participants will participate in this intense, one-week course taught by internationally recognised toll industry leaders, business partners, management consultants and educators. The curriculum is designed to include all facets of toll agency operations including administration, finance, customer service, communications, business development and board relations.
Led by clinical psychologist, educator and former operating transit manager Barbara Gannon, PhD, GannonConsult, IBTTA's Leadership Academy features a mix of workshops focused on transportation policy, the business of tolling, the future of transportation, an executive director roundtable, and internal and external communication and branding. Leadership topics include looking at tolling from a leader’s perspectives, managing your career - succession planning, building resilience, understanding emotional intelligence, and understanding the connection between satisfied employees and an improved bottom line.
"From New York City to Orlando, from Dallas to San Diego, and from Portugal to Nova Scotia, IBTTA is bringing together the best and brightest members of the tolling industry to prepare them to be extraordinary leaders of the future," said Patrick D. Jones, Executive Director and CEO, IBTTA.
"The 2016 Leadership Academy prepares the leaders of tomorrow to understand the full range of today's executive responsibilities," said Jones. "That includes understanding the multifaceted business of tolling; improving communication and interpersonal skills; and broadening their peer-to-peer network."
