Transport app Rumbo has added voice notes - short audio recordings - to the ways in which riders can share data with the app and with each other in real time.
WhereIsMyTransport, which owns the app, says statistics show that voice notes have "exploded in popularity over the past few years", particularly among Generation Z (born from the 1990s to 2010s).
"Dubbed the new form of texting, they are used by 43% of 18 to 29-year-olds to communicate," WhereIsMyTransport says.
Devin de Vries, CEO of WhereIsMyTransport, says: "These updates make it even easier for people to solve problems for themselves, and even easier for people to share data from their journeys that helps other Rumbo users."
Designed for people in emerging markets, the app is used by over more than a million people in Mexico City, Lima and Bangkok.