Abellio and Cubic Win at the SmartRail Europe Innovation Awards

Abellio Greater Anglia, a subsidiary of transport provider Abellio Group, and 378 Cubic Transportation Systems (CTS) have been awarded Product Innovation of the Year at the SmartRail Europe Innovation Awards 2016. The award, announced April 19 in Amsterdam, recognizes the best and most innovative products in the rail and metro industry.

CTS created NextAgent, an innovative hybrid between a virtual walk-up ticket office, a ticket vending machine and a video-linked call centre, which has been trialled at Stansted Airport in partnership with Abellio Group.   Since the introduction of NextAgent in October 2015, Cubic says it has received overwhelmingly positive reviews from users, citing the ease of use and a secure and service-oriented customer experience.