North Texas Tollway Authority, Pennsylvania Turnpike Commission and the Harris County Toll Road Authority are among the winners of this year’s IBTTA Toll Excellence Awards.
IBTTA, the worldwide association for the owners and operators of toll facilities and the businesses that serve them, says that six toll facility operators and one private sector company are the winners. They all are global industry leaders and role models, performing outstanding work by finding less costly solutions for drivers, creating stronger customer support services, improving safety, enhancing sustainable clean water practices, and embracing new technologies.
The awards will be presented during IBTTA’s 90th Annual Meeting & Exhibition in Austin, Texas on September 19. During the award ceremony, one recipient will be honoured with the President’s Award for Excellence, the association’s highest achievement.
This year’s recipients of IBTTA’s 2022 Toll Excellence Awards are:
- Administration and Finance: E-470 Public Highway Authority (Colorado)
- Customer Service and Marketing Outreach: North Texas Tollway Authority
- Safety: Indiana Toll Road
- Social Responsibility: Pennsylvania Turnpike Commission
- Technology: Transportation Corridor Agencies (operators of The Toll Roads of Orange County, California)
- Toll Operations, Engineering and Maintenance: Harris County Toll Road Authority (Texas)
- Private Sector Innovation: Electronic Transaction Consultants
“The quest for the highest quality never ends in the toll and transportation industry and these awardees represent excellence in meeting customer and community needs,” said Patrick Jones, executive director and chief executive of IBTTA, the International Bridge, Tunnel and Turnpike Association. “By sharing their innovative solutions for evolving transportation challenges, they are making the industry stronger and more resilient.”
“For more than 20 years, the Toll Excellence Awards have been recognising creative, innovative and positive programmes that set new standards for the owners and operators of toll facilities and the businesses that serve them,” said David Machamer, chair of IBTTA’s Toll Excellence Awards committee and the assistant deputy director for toll and PIKEPASS operations with the Oklahoma Turnpike Authority. “We applaud their achievements that are already helping drivers and keeping our roads safe.”
The International Bridge, Tunnel and Turnpike Association (IBTTA), based in Washington DC, is the worldwide association for the owners and operators of toll facilities and the businesses that serve them. For more information on the awards, contact Pat Jones, executive director and chief executive of IBTTA. If wanting to speak with one of the Toll Excellence Award winners, contact Jennifer Walsh, director of communications, at [email protected] or +1 (202) 599 - 5474 or visit www.ibtta.org.
