Serco wins Dubai Metro contract extension to 2021

Serco has signed a two-year extension with Dubai’s Roads and Transport Authority (RTA) to continue operating and maintaining Dubai Metro until September 2021. HE Mattar Al Tayer, director general and chairman of the board of executive directors of the RTA, says: “Serco has delivered operational performance levels on the Dubai Metro with a high train service availability of 99.9% and a punctuality of 99.8%, achieving a record of 204 million journeys in 2018.” The £140m contract includes the operation
April 10, 2019

1676 Serco has signed a two-year extension with Dubai’s Roads and Transport Authority (RTA) to continue operating and maintaining Dubai Metro until September 2021.

HE Mattar Al Tayer, director general and chairman of the board of executive directors of the RTA, says: “Serco has delivered operational performance levels on the Dubai Metro with a high train service availability of 99.9% and a punctuality of 99.8%, achieving a record of 204 million journeys in 2018.”

The £140m contract includes the operation and maintenance of the Red Line expansion which is currently under construction. A test run of the expanded service is expected to start in February next year in readiness for full operation ahead of Expo 2020, which begins in October.

Serco says the Red Line expansion adds 15km and provides Dubai Metro with a total length of 90km and over 120 trains running at peak times.

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