Navtech Radar has announced the launch of a new customer service initiative, NavCover+, as part of its drive to offer a superior warranty service to all customers. With the new initiative, Navtech Radar aims to provide customers with the option of a prolonged service agreement with differing levels of support and response times.
Available with four different support plan options, including the standard warranty, Bronze, Silver, and Gold service agreements, NavCover+ covers a total of eight different serv
Available with four different support plan options, including the standard warranty, Bronze, Silver, and Gold service agreements, NavCover+ covers a total of eight different services according to the customer’s chosen warranty level; hardware repair, contract term, repair turnaround, remote fault diagnosis, Witness software upgrades and remote Witness software support, free shipping, third year servicing, as well as hot standby for repair and servicing. Navtech is able to offer scheduled restoration and maintenance on any Navtech solution within any geographic region, according to the service level agreed.