The International Bridge, Tunnel and Turnpike Association’s (IBTTA) New Media, Communications and Human Resources Workshop takes at the Westin Hotel Downtown, Cleveland, Ohio from 18 to 20 October , hosted by the Ohio Turnpike and Infrastructure Commission.
The workshop, with a focus on the customer and employees, will cover bridging the generation gap, working with employees and customers of all ages, using data to effectively understand and communicate with target audiences, building brand recognition